Techshop Media - Terms of Service
Techshop Media Terms and Conditions
Terms and Conditions
General Terms and Conditions
These terms and conditions apply to the use of this website and the ordering,  purchase, fulfilment and delivery of Products from Techshop Media. 

Please read the following Terms and Conditions carefully before placing your Order. These Terms and Conditions contain important information about the ordering, processing, fulfillment and delivery of goods, including limitations of liability. 
How these Terms and Conditions apply?
If you do not understand these Terms and Conditions or if you have any questions,
then please email Our team at [email protected] and a representative will be happy to help you. 
These Terms and Conditions constitute a contract between the customer (You) and  Techshop Media. 

1. Agreement 
1.1
In these Terms and Conditions We, Our or Us means Techshop Media; and You or  Your means the person who accepts these Terms and Conditions, by using this website and associated software, networks and processes, including the purchase of Products or services through the Website. 
1.2
By browsing the Website, or placing an Order, You agree to these Terms and  Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Products. 
1.3
The Agreement together with Your Order constitute the entire agreement between 
Us and You for the supply of Products. The Agreement cannot be varied unless We agree to vary it in writing or by email. 
2. Legal Capacity
If you are under the age of eighteen (18) years you cannot place Orders with  Techshop Media. By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years. 
3. Website Use
3.1
The Website may contain links to other web sites. Those links are provided for  convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites. 
3.2
You must ensure that Your access to, or use of the Website is not illegal or prohibited by laws which apply to You. 
3.4
You must take Your own precautions to ensure that Your process for accessing the  Website does not expose You to risk of viruses, malicious computer code or other forms of interference which may damage Your computer system. We take no responsibility for any such damage which may arise in connection with Your use of the Website. 
4. Pricing
4.1
Prices displayed on the Website are subject to change without notice. Once an  Order has been accepted by Us and a Purchase Contract formed under clause 6 (below), the price of the Product cannot be varied except: 
a. by agreement between You and Us in writing or by email; or 
b. in accordance with clause 7.4. 
4.2
All prices listed on the Website exclude Express Delivery Costs. Such Delivery Costs are shown separately on an Order. 
5. Product Specifications
5.1
Features and specifications of Products described or depicted on the Website are  subject to change without notice. For the avoidance of doubt, We will not  materially change the features and specifications of a Product once an Order has been accepted by Us and a Purchase Contract formed under clause 6. 
5.2
All weights and dimensions of Products described in the Website are approximate.  All screens are measured diagonally and all screen images contained on the Website are simulated unless otherwise indicated. 
6. Orders
6.1
You may place an Order by following the instructions on the Website. By placing an  Order, you make offer to enter into an agreement to purchase the Product(s) the subject of Your Order (Purchase Contract). 
6.2
Orders will be deemed to have been received by Techshop Media at the time Techshop Media sends an Order confirmation to Your nominated e-mail address. 
6.3
Techshop Media is an online retail business and will primarily communicate with  Customers via e-mail. It is the Customers responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence. 
6.4
Techshop Media reserves the right to decline to enter into a Purchase Contract with  You and may cancel Your Order at any time prior to dispatch of the Product(s). 
6.5
In the event of a cancelled Order, funds paid in relation to that Order will be  refunded in full. You will be provided with e-mail confirmation of the cancellation and refund. 
6.6
Techshop Media does not accept any responsibility for Orders that are declined,  delayed or not accepted due to disruptions with internet connections. 
6.7
Techshop Media shall not be liable for any delay in performing any of its obligations  under this Agreement if such delay is caused by circumstances beyond the reasonable control of Techshop Media (or its affiliates), and Techshop Media shall be entitled to a reasonable extension of time for the performance of such obligations. 
6.8
Where You have provided an incorrect or incomplete delivery address for Your  Order, we may charge a re delivery fee for each subsequent delivery attempt. 
7. Payment
7.1
You may provide Your nominated credit card during the purchase process  described on the Website. 
7.2
Payment for Orders will be processed immediately upon confirmation of Your  Order. 
7.3
If Your nominated payment method triggers Our fraud prevention protocols, We  may contact You to confirm additional details, or rescind the transaction. In this case, until Your Order has passed Our fraud prevention protocols Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, Your Order will be cancelled and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud. 
7.4
Despite Our best efforts, on occasion it may be possible that a small number of the  Products in Our range may be incorrectly priced on the Website. If We have made a mistake and a Products correct price is higher than the price on the Website, We may either contact You before shipping to request whether You want to buy the 
Product at the correct price or cancel Your Order. If a Products correct price is lower than the stated price on the Website, We will charge the lower amount and send You the Product, or where the higher incorrect price has been charged, We will refund the price difference and send You the Product. 
8. Delivery and ownership of the goods
8.1
We try to ensure that all Products are delivered in a prompt and timely manner.
However, from time to time, it is possible that shipping and other factors outside  of Our control may result in delays. Techshop Media does not accept any liability for loss or damage suffered by anyone as a result of any such delays. 
8.2 
The date of dispatch listed on the Website is the estimated date of dispatch as is  reasonably estimated by Techshop Media. Where scheduled dispatch of a Product is delayed by more than one week, Customers will be notified by e-mail via the e- mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund in accordance with the Returns Policy at any time prior to dispatch of the Product(s). 

8.3
Techshop Media cannot deliver Products to PO Box addresses.
8.4
Where a Customer gives written authority for Products to be delivered without a  signature, any and all included insurance cover will be voided. 
8.5
The couriers or postal services nominated by Techshop Media will deliver Products during business hours ( Monday to Friday). 
8.6
Techshop Media is not responsible for the delivery times of Products. Once Products  have been dispatched, it is the Customers responsibility to liaise with the courier nominated by Techshop Media time of delivery. Techshop Media shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery. 
8.7
Techshop Boys reserves the right to not ship to remote or rural locations.
9. Faulty or damaged goods
Techshop Media will repair, replace or refund faulty or damaged Products in accordance with the Returns Policy and Your rights under the Consumer Law of customers Country.
10. Refunds and returns
10.1
Nothing in these Terms and Conditions excludes, restricts or modifies the consumer  guarantees provided for by statute including under the Consumer Law of the Customers country. 

10.2
All refunds may take up to 10 business days to be processed. 
10.3
Other than in accordance the Return Policy, refunds are strictly limited to those available under clauses implied by statute. 
10.4
In order to facilitate a return under the Returns Policy, please contact Us through [email protected]
10.5
The Customer must comply with directions from staff at Techshop Media to  facilitate a return. 
10.6
Returned Products, under the Returns Policy must be returned in their original packaging with all accessories, and must be in a re-sale-able condition. For the avoidance of doubt, nothing in this clause limits or restricts Your ability to make a claim that may be available to You for failure to comply with a guarantee under the Consumer Law of Customer country. If you are returning a Product due to a fault or defect under a guarantee under the Australian Consumer Law, you may be able to return the Product without its original packaging. 
10.7
Subject to clause 10.8, It is the Customers responsibility to ensure that returned  items are returned safely. We take no responsibility for Products lost in transit. 
10.8
Where You are returning a Product to us because of Our failure to comply with a  consumer guarantee, You must return the Product to us at Your cost unless the Product cannot be returned, removed or transported without significant cost to You because of: 
a. the nature of Our failure to comply with the consumer guarantee, 
b. Where You are returning a Product to us, we take no responsibility for the Product lost in transit. 
11. Warranties
11.1
Each Product sold on the Website is covered by a manufactures warranty which varies accordingly.
11.2
Extended Warranty Care is available for purchase for some Products, as listed on  the Website. This extension may be purchased up to 14 days after delivery of your Products. 
11.3
We will carry spare parts for each Product for a reasonable period, which we  consider generally corresponds with the length of the Standard Warranty and/or Extended Care period. Techshop Media reserves the right to refuse to supply spare parts where it considers the request to be outside a reasonable period and limited stock is available. 
11.4
Nothing in these Terms and Conditions excludes the application of statutory  conditions, warranties and guarantees. 
12. Liability
To the extent permitted by law we will not be liable for any loss of income, loss of  profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise; and our maximum aggregate liability 
for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question. For the avoidance of doubt, nothing in this clause limits or restricts Your ability to make a claim that may be available to You for Our failure to comply with a guarantee under the Australian Consumer Law. 
13. Intellectual Property
All Intellectual Property in any Material on the Website is the property of Techshop Media. Unless expressly authorised under these Terms and Conditions or otherwise, you may not reproduce, adapt, modify, display, perform or distribute any Material or any part of any Material. 
14. Privacy
By placing your Order or otherwise contacting Techshop Media, you agree that We  may store, process and use data collected from your Order for the purposes of processing your Order. By placing your Order or otherwise contacting Us, you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Products or offers that may be of interest to you. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request. Please refer to our Privacy Policy here. 
15. Gift Vouchers
15.1
Gift Vouchers and/or Credit Notes have a validity of 12 months from the date of  purchase, unless otherwise specified at the time of issue in writing. 
15.2
Gift Vouchers and/or Credit Notes may be redeemed by entering the voucher code
into the Gift Card field at checkout. Gift cards will not be refunded.
16. Miscellaneous
16.1
Title and risk in Techshop Media pass to You at the point of dispatch or embarkation  by Techshop Media to Your courier. 
16.2
Techshop Media reserves the right to make changes to the Techshop Media website  and these Terms and Conditions without notice. For the avoidance of doubt, any such changes will operate prospectively from the time that the revised Terms and Conditions are published on the website and will not impact any Purchase Contracts entered into prior to the date of the publication of the revised Terms and Conditions. 
16.3
Any provision of these Terms and Conditions which is void or unenforceable may be  severed from these Terms and Conditions without affecting the enforce ability of other provisions. 
16.4
A failure or delay by Techshop Media to exercise a power or right under these Terms  and Conditions does not operate as a waiver of that power or right, and the exercise of a power or right by Techshop Media does not preclude its future ability 
to exercise that or any other power or right. 
16.5
In so far as they apply to the ordering, purchase, fulfilment and delivery of  Techshop Media products from www.techshopmedia.com.au these Terms and Conditions and General Terms and Conditions are governed by and must be construed according to consumer law in the country of Your residence and the parties submit to the jurisdiction of the courts of the country of Your residence. 
16.6
No Techshop Media employee or agent has the authority to vary any of the Terms  and Conditions governing any sale.
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